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Monthly ArchiveJanuary 2009

Uncategorized Sydni Craig-Hart on 27 Jan 2009

Question of the Week – Most Requested Services

Q.  What’s the most in-demand service requested from your customers or potential customers?

A. The most popular service relates to Internet marketing.  The requests often have to do tasks such as:

  • Helping to create information products
  • Updating their blog and website
  • Setting up an managing their affiliate program
  • Formatting and distributing email blasts
  • Tracking website statistics
  • Managing their subscriber lists
  • Social networking support
  • Coordinating joint venture campaigns
  • Setting up interviews
  • Market research
  • The list goes on and on…..

When I started my business, I didn’t know the first thing about Internet marketing.  I remember my very first referral client came to me and asked me for help with her ezine (pronounced E-ZEEN).  I asked, “What the heck is an ezine?”  I had no idea what she was talking about.

I said, “I don’t know what that is, but I’m happy to learn.”  I really threw myself into the deep end of the pool to learn about Internet marketing.  I took advantage of some training my client had taken, read as much as I could, participated in teleseminars, bought eBooks, read blogs, etc.  Investing in myself and my business in this way has been a huge catalyst for my business and has contributed greatly to my success.

I don’t want anyone who hears me say that to be intimidated and say, “I don’t know anything about Internet marketing so I can’t do that,” because you can learn any skill you need to learn and learn how to offer any service you want to offer.  You just have to put for the time, energy and resources to do so.  Here are two of my favorite resources for learning Internet marketing strategies for use in your business and that of your clients:

I personally own both of these programs.  They are reasonably priced and offer tremendous value and knowledge.

I know a lot of you are current corporate employees and work as executive assistants or similar capacities.  That’s exactly where I came from.   In that world we usually aren’t trained how to do a lot of technical marketing tasks.  But your learning potential is limitless.  Don’t ever forget that.

So, to answer your question, the short answer is help with their marketing activities.  The long answer is even if you don’t know anything about that, it’s something you can learn.  Also, many times, prospective clients are willing to work with you as long as you’re willing to learn that information.  Always be honest about your skills and abilities and ALWAYS be willing to learn.

Uncategorized Sydni Craig-Hart on 26 Jan 2009

Virtual Assistant Success Quote of the Week

“Opportunities are usually disguised as hard work, so most people don’t recognize them.”

~ Ann Landers

Uncategorized Sydni Craig-Hart on 20 Jan 2009

Question of the Week – Retainer Clients vs. Pay-As-You-Go Clients

Q.  I would like for you to explain how the retainer basis works. I understand that a lot of VAs have a retainer system of some sort.

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Uncategorized Sydni Craig-Hart on 19 Jan 2009

Virtual Assistant Success Quote of the Week

“There is no such thing as can’t, only won’t.  If you’re qualified, all it takes is a burning desire to accomplish, to make a change.”

~ Jan Ashford

Uncategorized Sydni Craig-Hart on 13 Jan 2009

Question of the Week – Transitioning Into Virtual Assistance

Q.  Does it hurt your marketing or brand if you do work initially off of www.Elance.com or www.Guru.com until you complete your training and are established in a real virtual assistant business? Are there any drawbacks to doing that?

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Uncategorized Sydni Craig-Hart on 12 Jan 2009

Virtual Assistant Success Quote of the Week

“You may be disappointed if you fail, but you are doomed if you don’t try.”

~ Beverly Sills

Uncategorized Sydni Craig-Hart on 06 Jan 2009

Question of the Week – Virtual Assistance Industry Research

Q:  I’m wondering if you have any research statistics on the future of the virtual assistant profession or any virtual assistance industry trends?

A. That’s a great question with good timing.  From the research I’ve done, the best organization to turn to for this is Virtual Assistant Chamber of Commerce.

The founder of that organization is Danielle Keister.  She just published her annual report on the state of the industry in October (2008).  The survey was completed by over 600 active virtual assistants, including yours truly.  It’s over 80 pages long.  It includes in depth details about the demographics of the industry, the types of businesses people have set up and what type of services they offer.

You may purchase a copy of the survey by clicking here.

Also, there is a brief summary of the survey findings available at


This is the most up-to-date industry research that I am aware of.

Uncategorized Sydni Craig-Hart on 05 Jan 2009

Virtual Assistant Success Quote of the Week

“No one can make you feel inferior without your consent.”

~ Eleanor Roosevelt