Organization – Page 2 – Virtual Assistant Success Strategies

Wil Hart on September 17, 2010

Overcome Two Common Challenges To Succeeding As A Virtual Assistant

Life is riddled with challenges. There are roadblocks to becoming a successful parent or spouse. There are certain difficulties that hinder strong friendships and family ties. There are challenges to remaining financially, emotionally, physically and spiritually healthy. Therefore, whether you have a job or run your own company, you will meet obstacles. The key that unlocks the door to personal success is knowing how to meet and defeat challenges. What might prevent you from attaining victory in your Virtual Assistant practice?

Overcoming Fear

What fears do you hold close to your heart? There are some fears that we tend to plant and cultivate. Fear is natural and normal to experience. It is a mechanism employed by the subconscious mind that attempts to keep us safe and out of harm’s way. This fear prevents us from making unwise decisions, but can also prevent us from embarking on new endeavors. That is why red flags and bells go off in our mind when we step outside of our comfort zone. That is why your palms get sweaty and you start to get the jitters when you reach the edge of your comfort zone.

This is the perfect time to host a conversation with your fear. Ask your fear, "What is the worst that can happen?" Ask too, "Why do you want to hold me back from trying this new endeavor?" (This is actually a conversation with yourself that acknowledges the fear you are experiencing). Fear is appropriate. That is why it is so important to engage it and analyze it. Efforts to suppress it are counterproductive.

What fears do you have with regards to running your very own successful virtual assistance company? Are you fearful that you may not acquire clients and have enough income? You might be concerned healthcare and retirement plans. You may have several fears that are trying to keep you "safe". This is good news! Acknowledge, analyze and confront every fear that you have. Start by writing them down. Then have a conversation with them one by one. This will allow your mind to open up to the many solutions that are available.

Defeat Overwhelm

One of your fears may be that of getting overwhelmed. You know that you are great at the work you do. That is why you desire to be in business for yourself. "But, there is so much responsibility and work that is involved in being an entrepreneur," you say. That is true!

What can prevent and/or rescue you from overwhelm? It is necessary to implement systems into your business. A system is a structured method to run every aspect of you business. If you have to re-invent the wheel every time you do filing, billing or even turning a prospect into a client, this will lead to overwhelm and discouragement. Let’s analyze the example of enrolling a new client. Do you have a system for transforming new contacts into prospects and prospects into paying clients?

Here is a simple method:

Meet a new contact
Conversation leads to business interest
Collect contact information
Contact is now a prospect
Follow up with prospect (card or phone call)
Schedule a business call
Have prospect fill out an assessment form
Prepare for business call using the assessment form
Business call is progressing wellY
ou decide you would like to work with prospect
Move into sales conversation
Prospect now becomes a client or a contact to follow up with later
[here is where you complete the process for your new clients and former prospects]

After running your systems a few times it will become second nature. You should implement a system for every segment of your business so that your work can become BRAINLESS. This takes less energy defeats overwhelm and saves time. Which means you make AND save more mo.ney. Write out each of your systems for quick future reference and you’ll find yourself making faster progress than ever before.

Overcoming fear and overwhelm is not necessarily easy. It is, rather, a process of becoming familiar with your way of thinking and performing. And it requires a shift in your mindset. If you want different results, you need to have different behavior. We all are a work in progress. Wouldn’t you like to make your work a lot easier on yourself and become a successful Virtual Assistant? You can do so by defeating fear and overwhelm.

Action Steps For This Week:

Identify the fears that stump your business growth.Write down your fears and have a conversation with them.
Pick two aspects of your business to create systems for and complete by next week.
Share your fears and your systems by commenting on the blog.

Wil Hart on July 2, 2010

What’s Your Contingency Plan For Your Business?

Let’s face it – we live in uncertain times. On any given day you may have a power outage, your Internet connection may be down, your child could wake up sick or you may be faced with some type of natural disaster. Hiccups and disruptions in your work flow COULD be detrimental to your business. However, that doesn’t have to be the case.

Taking a proactive approach to preparing yourself for the unexpected you can minimize the effect on your business. By having a contingency plan, you are establishing yourself as a business professional just like any large corporation. If done correctly, your clients won’t even know you had an issue unless you decide to tell them.

So what exactly is a contingency plan?

A contingency plan is a process you have for your business to protect yourself and your data from being lost during an emergency. Losing data would be detrimental to your business not only for the information that you would have to recreate, but also the violation of your clients’ private affairs.

Wil Hart on June 21, 2010

Create a Work Schedule That Gives You Time to Play

Starting your own home based Virtual Assistant business is a decision that involves a lot of thought and preparation. One of the biggest “perks” that comes with working for yourself and from home is having a flexible schedule. However, that flexibility can become a liability if you don’t manage it well.

One common pitfall I see VA’s struggling with is the tendency to “multi-task“. While you may think you can get more done, multi-tasking can truly be a detriment to your business and personal life. It’s so easy to think you can do a load of laundry while you’re working on a website, and then take a break to fold the laundry and come back to the website when you’re done. While this may seem harmless, it actually is making you less efficient in your work as a Virtual Assistant and your housework (or whatever the other activity may be). As a Virtual Assistant, it is important to create a work schedule for your clients’ benefit…and yours.

A key to creating a work schedule and maximizing your time is called “batching”. Batching refers to setting aside a specific block of time to handle similar tasks. So, say for example you have 3 clients and all of them need you to do some phone work. You might be making phone calls to clients, checking on insurance rates or whatever. The important thing here though is to do all the phone calls at once. By blocking out 2 hours in your day to do all the phone calls, you are focusing on just being on the phone and completing the project. Even though you will need to track the time spent on the phone for each client so you can allocate the time appropriately, you are still being more efficient by doing all the phone calls at one time. If you were to make a phone call here and there throughout the week, the project would take much longer.

By batching your tasks, you become much more efficient which can free up time for you later in the day to do other client work, or take (some well-deserved) time off. This technique works with virtually all tasks that you do: bookkeeping, reading emails, transcribing files, client projects, etc. You can even batch clients individually, rather than by task. What this means is that maybe you designate each day of the week to a particular client and do everything in that day for them. You’ll have to test this method out to see if it works out for you (and the client), but it can be a really effective way of getting projects done.

Another important thing to remember to schedule in your day is breaks. We all need a mental break throughout the day to ensure we’re on top of our game. So maybe you find that you can work for a solid 2 hours before your mind starts to wander. Then make sure you schedule your day in 2 hour batches with a 15 minute break to get something to drink, take a brief walk or just rest your brain.

By taking the time to outline your schedule and establish how you’ll get work done, you are setting yourself up for business and personal success. You’ll have a clear “start” and “end” time for your business and family time. This gives you the ability to make the time for doing housework (YUCK!) and of course enjoying your family time each day. By focusing on one project at a time, you are also giving your full attention to the task at hand. This is very important to completing clients’ projects, but also to your family who notices when you’re “distracted” by work.

What type of work schedules do you use? How do you batch your day? Please share your techniques with us so we can learn from each other and hopefully help someone improve their work and life balance!

Wil Hart on May 25, 2010

Savvy Systems Means More Pro.fits

Savvy Virtual Assistants setup and implement systems to run their business. Using systems consistently will allow you to work as effectively and efficiently as possible. The more you can systemize, the more you can monetize!

Systems are the key to your business organization. It’s a way to ensure that you create consistent high-quality results in everything you do. This includes bookkeeping, communication, administrative, client support and marketing. Whether you realize it or not, you probably already have a system in place for all of these things, you just haven’t gone through the process of actually documenting them.

Documentation is the key to helping you streamline your processes so that you get better at doing things more quickly. Once you document your processes for how you handle different tasks, you’ll begin to see how you can either automate them or outsource them. This will free up time for you to spend on the two most important things: client work and marketing your business. Continue Reading>>

Wil Hart on April 3, 2010

The #1 Most Common Mistake to Getting Organized

I have a confession…..I am an office supply junkie!

I love to go to the office supply stores and get all the matching organizers like pencil cups, paper trays, folders, and covered memo boards. I love cool pens, pretty folders, interesting Post It notes…you get the picture.

It all looks so nice and neat in the store and I can just imagine my desk looking all neat and organized. Many times I’ve thought, “I know that once I buy all this stuff, I will finally be organized and I can get on with my day. ” It wasn’t until I started working with a professional organizer that I realized how wrong I was. Buying fun, pretty supplies is NOT the “magic pill” to having an organized office. It really boils down to eliminating what we don’t need, creating systems that work WITH you and making a commitment to sticking with the system. Continue Reading>>

Wil Hart on November 13, 2009

Organization + Systems = Clarity and Progress

You may recall me mentioning that my theme for 2010 is going to be “organization”. Two of the things I pride myself on in my business are knowing where everything in my office is and making steady progress in my business. But, I’ll be the first two admit, things are not always as organized as they could be.

I think this is the case with most entrepreneurs. We are so great with coming up with ideas. We LOVE to start new projects. But we aren’t always great at finishing those projects or keeping our business affairs in order. That fact often leads to a whole host of challenges.

It can result in a lot of wasted time (which directly affects one’s income). It can also create a lack of clarity (which prevents focused, consistent action). It will almost ALWAYS lead to frustration (which affects one’s mood and is NOT client attractive).

The good news is that organizing your business and implementing systems is not nearly as difficult as one might think. Following are a few strategies I’ve learned (in JUST two sessions) from my friend and organizer extraordinaire, Joshua Zerkel: Continue Reading>>

« 1 2